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Order King
Background:
80% of guests miss out on more than 90% of hotel services, such as bars and restaurants, fitness and spa, taxi, tour desk, active leisure, souvenir shop, etc.
Additional hotel services that are not included in room rental are poorly sold.
There is a lack of feedback on the quality of service provided by the hotels due to the absence of direct communication with the customer.
Low-quality marketing within the hotel space, lack of customer profiling and personalized approach to guests.
There is no loyalty program for regular guests, no timely compliments, reminders of discounts and promotions, point system, or cashback.
There is no viral marketing component of the hotel, no integration with social networks, and systematic SMM work.
Background:
80% of guests miss out on more than 90% of hotel services, such as bars and restaurants, fitness and spa, taxi, tour desk, active leisure, souvenir shop, etc.
Additional hotel services that are not included in room rental are poorly sold.
There is a lack of feedback on the quality of service provided by the hotels due to the absence of direct communication with the customer.
Low-quality marketing within the hotel space, lack of customer profiling and personalized approach to guests.
There is no loyalty program for regular guests, no timely compliments, reminders of discounts and promotions, point system, or cashback.
There is no viral marketing component of the hotel, no integration with social networks, and systematic SMM work.
Order King is a specialized IT system for the hotel complex, through which efficient communication with customers and additional sales of various services are provided. With the help of the Digex Co. IT solution, you can conveniently study the range of services provided, resolve any issues in a chat with the administration, and place an order with just a few touches on your mobile device.
We understand that every guest is unique, which is why we offer a personalized approach to each and every one. Our system collects detailed statistics on each user, allowing us to tailor our services to meet their specific needs and preferences. By providing special offers and loyalty programs, we help you increase the average check of each customer and improve the overall quality of service. The Order King system increases the revenue of any HoReCa enterprise.
We understand that every guest is unique, which is why we offer a personalized approach to each and every one. Our system collects detailed statistics on each user, allowing us to tailor our services to meet their specific needs and preferences. By providing special offers and loyalty programs, we help you increase the average check of each customer and improve the overall quality of service. The Order King system increases the revenue of any HoReCa enterprise.
Efficient communication and sales channel
Comprehensive IT Solution
A user application on iOS or Android on the guest’s mobile device, always at the end consumer’s fingertips.
A terminal for order processing based on Windows or Linux devices with a basic set of equipment and minimal cost.
Admin web application for managing orders, viewing statistics, and marketing communications with guests.
Cloud infrastructure on the capacities of Russian providers: SberCloud, ITGLOBAL.COM, VK Cloud, Yandex. Cloud, #CloudMTS, KROK Cloud, Timeweb Cloud, Softline Cloud, T1 Cloud.
A user application on iOS or Android on the guest’s mobile device, always at the end consumer’s fingertips.
A terminal for order processing based on Windows or Linux devices with a basic set of equipment and minimal cost.
Admin web application for managing orders, viewing statistics, and marketing communications with guests.
Cloud infrastructure on the capacities of Russian providers: SberCloud, ITGLOBAL.COM, VK Cloud, Yandex. Cloud, #CloudMTS, KROK Cloud, Timeweb Cloud, Softline Cloud, T1 Cloud.
In the development of any applications, architecture and technology stack selection are of paramount importance. The ability to catch bugs and develop the system depends on the correct implementation of modules and their connections. We strive to minimize the connections between modules and adhere to a classic development model based on the best Open Source technology practices.
We’ve developed the Order King solution exclusively based on open source technologies. Our code is posted in the GitHub repository — go and check it.
Experience the ultimate in hospitality technology with Order King — the comprehensive IT solution that’s designed to meet your every need.
We’ve developed the Order King solution exclusively based on open source technologies. Our code is posted in the GitHub repository — go and check it.
Experience the ultimate in hospitality technology with Order King — the comprehensive IT solution that’s designed to meet your every need.
With love for Open Source
The functional features of the Order King system can be expanded and supplemented depending on the customer's needs.
Basic functionality
Guest application on iOS and Android
Web application for staff, administrative portal
Data in cloud infrastructure
Payment from a mobile phone: Mir Pay, SberPay, Fast Payment System (FPS)
Editing of the service price list and content management
Order management and detailed statistics for each user of each device
Possibility of White label and branding of the application under the customer’s identity
Integration with social networks: VK, Telegram, Zen, Google Maps, 2GIS, Tripadvisor
User database management, promotions, and special offers
PUSH notifications and messenger within the application
Integration with industry automation systems: R-Keeper, 11 KO, 1C
Guest application on iOS and Android
Web application for staff, administrative portal
Data in cloud infrastructure
Payment from a mobile phone: Mir Pay, SberPay, Fast Payment System (FPS)
Editing of the service price list and content management
Order management and detailed statistics for each user of each device
Possibility of White label and branding of the application under the customer’s identity
Integration with social networks: VK, Telegram, Zen, Google Maps, 2GIS, Tripadvisor
User database management, promotions, and special offers
PUSH notifications and messenger within the application
Integration with industry automation systems: R-Keeper, 11 KO, 1C
